Customize body of webhook contact point in alerting

Grafana Alerting
1

With the webhook contact point of Grafana alerting I want to trigger a Twilio flow. For this I need to add a ‘To’ and ‘From’ parameter (example in curl can be found below)

curl -X POST "https://studio.twilio.com/v1/Flows/FW9d816f0b90d2a10b913868462e339d29/Executions" --data-urlencode "To=+1646221xxxx" --data-urlencode "From=+1331481xxxx" --data-urlencode "Parameters={\"name\":\"zeke\"}" -u ACCOUNT_SID:AUTH_TOKEN

Where can I add these parameters? I’m tried it with a template but I’m unable to add a template to a webhook.

I’m using a self hosted Grafana V19

Thanks in advance

2

welcome to the :grafana: forum, @brecht

I believe this is only place where you can add args / parameters to your webhook request:

CleanShot 2022-10-06 at 11.24.25@2x
CleanShot 2022-10-06 at 11.24.25@2x1132×1432 144 KB

If this isn’t enough then you might want to consider filing a feature request:

for feature requests to Grafana OSS we ask the community to make a post here, in GitHub Discussions. It can then get upvoted by fellow users. Devs use this to gauge interest in new features:

I would check and make sure someone hasn’t already started a thread:

3

Hi

Kindly share if any update about this request. Customize body of webhook contact point in alert.

I am trying to upload payload to servicenow to create incident when grafana alerts.

Thanks.

4

Hi! This is not possible at present, but it is something that is being discussed within the Alerting team. We haven’t decided how it should work and so I don’t have a date of when this feature might be available.

5

Hello @georgerobinson,

Have we made any progress on this feature? do we have any alternate approach which we can use in the meanwhile? - The idea is to Trigger Post Webhook call with certain parameters whenever an alerting situation happens.

Regards,

6

Hi! I’m afraid we don’t have an update to share on templating webhooks in either Grafana or Alertmanager. I think the current recommendation is to run a service in between Grafana and the receiving service that can translate the JSON as required.

8

Hi @goetschhofer ,

What about something as simple as this? Will this currently work with grafana alert?

curl \
  -X POST \
  -H "Authorization: Bearer <MY TOKEN>" \
  https://api.github.com/repos/<my repo> \
  -d '{"ref":"LINK","inputs":{"tenant_id":"aaa"}}'

Steven